Privacy Policy

Privacy Policy

Last Updated: 01.01.2025

This Privacy Policy contains the terms related to the protection of your personal data collected, processed and stored during the use of services provided through the website, mobile application and platforms operated by UpcyMarket.

1. Data We Collect

UpcyMarket may collect the following data during your use of our platforms:

• Account Information: Your registration information such as name, surname, email address, phone number, password
• Profile Information: Your profile information such as company name, tax number, address, industry, number of employees
• Transaction Information: Transactions you perform on our platform such as purchasing, selling, bidding, payment, delivery
• Usage Data: Information about how you use our services, click patterns, preferences, visit duration and similar data
• Technical Data: Technical data such as IP address, device type, browser type, operating system, location information
• Communication Data: Messages, comments and other communication data you provide when contacting us

2. Purpose of Data Use

The personal data we collect is processed for the following purposes:

• Providing our services to you and improving these services
• Creating and managing your account
• Making the most suitable match between buyers and sellers
• Offering special offers, products and content to you
• Ensuring security and preventing fraud
• Solving problems and providing customer support
• Improving our platform and services
• Fulfilling our legal obligations

3. Cookies and Similar Technologies

We use cookies and similar technologies on our website and applications. Data collected through these technologies is used to improve user experience, remember your preferences, analyze platform usage and improve our services.

The types of cookies we use are:

• Essential Cookies: These are cookies necessary to perform the basic functions of the website
• Performance Cookies: Cookies used to measure and improve website performance
• Functional Cookies: Cookies used to remember your preferences and provide a personalized experience
• Targeting/Advertising Cookies: Cookies used to show you relevant advertisements

You can disable cookies in your browser, but in this case some features of our website may not work properly.

4. Data Sharing

We do not share your personal data with third parties except in the following situations:

• Business Partners: Business partners we cooperate with to provide our services (e.g., payment processors, logistics providers)
• Service Providers: Third-party service providers that provide us with technical services, analytics services or other services
• Legal Requirements: When necessary to fulfill a legal obligation, protect our rights, or comply with a court order
• Business Transfers: In the event of a merger, acquisition or asset sale
• With Your Consent: When you have given explicit consent

5. Data Security

We take appropriate technical and organizational measures to ensure the security of your personal data. These measures include encryption, secure servers, regular security assessments and access control. However, we would like to state that no data transmission or storage over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to provide our services or to fulfill our legal obligations. How long your data is retained depends on the type of data, purpose of use and legal requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Requesting access to your personal data
• Requesting correction of incorrect or incomplete personal data
• Requesting deletion of your personal data under certain conditions
• Restricting the processing of your personal data under certain conditions
• Objecting to the processing of your personal data
• Requesting data portability
• Withdrawing consent you have previously given

To exercise these rights, please contact us through the communication channels specified in the "Contact" section below.

8. Changes

We may update this Privacy Policy from time to time. In case of significant changes, we will publish a notification on our website or application or send you a direct notification. Your continued use of our services means that you accept the updated Privacy Policy.

9. Children's Privacy

Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from persons under 18 years of age. If we realize that we have collected personal data from someone we believe to be under 18 years of age, we will take steps to delete this data.